Year: 2022 Language: english Author: Harvard Business Review Performer: Mike Lenz, Eleanor McCormick Publisher: Ascent Audio Edition: 30th August 2022 ISBN: 9781663722188 AudioType: audiobook Audio codec: MP3 Audio bitrate: 192 kbps Duration: 01 hour and 47 minutes Description: HBR Emotional Intelligence Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their-and your own-emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People (Audiobook)
Language: english
Author: Harvard Business Review
Performer: Mike Lenz, Eleanor McCormick
Publisher: Ascent Audio
Edition: 30th August 2022
ISBN: 9781663722188
AudioType: audiobook
Audio codec: MP3
Audio bitrate: 192 kbps
Duration: 01 hour and 47 minutes
Description: HBR Emotional Intelligence
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their-and your own-emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Dealing with Difficult People Audiobook
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